Privacy and Cookies Policy

Personal data is information that identifies you or makes you identifiable. Through the website, in the fields provided for this purpose, we collect the personal data that the user communicates to us: name, surname, email address, telephone number, postal address, city, etc., as well as any data voluntarily provided through any of the social networks in which the user is registered. In this case, privacy will depend on the user's own settings and the terms and conditions of the social network itself.

Visiting the website does not require the user to provide any personal information. However, if provided, the data will be processed lawfully and at all times in accordance with the principles and rights set out in the GDPR 2016/679 of 27 April 2016 and the Spanish LOPDGDD 3/2018 of 5 December.

The data provided by the user will be processed for the following purposes:

1. To respond to the request or enquiry made by the user through the contact form on the website. We collect and process the user's personal data to handle and manage their request, a query or any enquiry made through said form. We will retain this data for the time necessary to fulfil the request and for the period established by law, with a minimum duration of 3 years.
   The legal basis for processing the data is the consent given by the user when selecting the acceptance checkbox of our privacy policy before submitting the request. The user has the right to withdraw their consent at any time without affecting the lawfulness of the processing based on consent prior to its withdrawal.
2. To handle and manage the purchase made by the user through the purchase form on the website. We collect and process the user's personal data to process the order and subsequent payment for the products and services offered on the website. We will retain this data for the duration of the contractual relationship between the parties and for the period established by law for the fulfilment of tax obligations.
   The legal basis for processing the data is the performance of a purchase contract in which the data subject is a party. If the user does not provide their personal data, the purchase cannot be managed, and the requested service cannot be provided.
3. To send newsletters and bulletins about IKARA SPORT products. With the user's consent, we collect and process their personal data to send information about our products and services. We will retain this data for as long as the user does not withdraw their consent to its processing and for the period established by law, with a minimum duration of 3 years.
   The legal basis for processing the data is the consent given by the user when selecting the acceptance checkbox of our privacy policy before subscribing to the newsletter through the form provided for this purpose on the website.
4. To register as a "registered user" through the registration form on the website, which will allow the user to access their private services area and to inform them of our activities, and we may send them electronic communications about new services. We will retain this data for as long as the user does not request their deregistration and for the period established by law, with a minimum duration of 3 years.
   The legal basis for processing the data is the consent given by the user when registering through the registration form and selecting the acceptance checkbox of our privacy policy before submitting their request.
5. To improve your browsing experience on the website. We will retain this data for as long as the user does not withdraw their consent to its processing by deleting cookies, and for the period established by law, with a minimum duration of 3 years.
   The legal basis for improving your browsing experience is the consent given by the user when accepting cookies.
6. To manage our social media and send you information about our activities and products. We will retain this data for as long as the user does not withdraw their consent to its processing and for the period established by law, with a minimum duration of 3 years.
7. To manage the chat service offered on our website for any questions about our services/products. In order to constantly improve the quality of our customer service, we record chat history for analysis and improvement purposes. These records are deleted once evaluated and the legally established period, with a minimum duration of 3 years, has been met.

Your data will not be communicated or transferred to third parties unless there is a legal obligation or to those service providers linked to the Data Controller who act as data processors.

No international data transfers are carried out. In the event that such transfers may be made in the future, you will be notified in order to obtain your consent.

Data updates: It is important that, in order for us to keep your personal data up to date, the user always informs us of any changes. Otherwise, we cannot be held responsible for the accuracy of the data. The user guarantees that the personal data provided is truthful and that all information provided corresponds to the actual situation, is up to date and is accurate.

Third-party data: If the user provides third-party data for any purpose to IKARA SPORT, the user guarantees that they have obtained such data lawfully, that they have previously informed the data subjects, obtaining their consent for disclosure, and that the information provided is accurate and truthful.

Mandatory nature of the information requested: All our forms include an asterisk (*) on mandatory fields. If the user does not complete these fields or does not check the privacy policy acceptance box, the submission of information will not be permitted.

Use of passwords: To access the Private Area, the user must "Log In" and enter the email address and password generated in the registration form. Users are responsible for the proper custody and confidentiality of any identifiers and/or passwords, and undertake not to transfer their use to third parties or allow access by unauthorised persons. The user is obliged to immediately notify the Data Controller of any event that may allow improper use of identifiers and/or passwords.

We also automatically collect data through cookies about your browsing and use of our website, our social media accounts, our emails or SMS, about the viewing of advertisements published on our digital media or on other third-party media, and about comments, likes and opinions you make from your profile.

In these cases, the information we collect relates to context data and browsing and usage habits on our digital media or third-party media, search queries, advertisement views such as, for example, browser version, IP address, sites visited, email opening times, pages or sections of our website visited, location of connection, the device on which the advertisement was viewed and the time at which it was viewed.

Processing of minors' data: Anyone who provides data through the forms on this website and accepts its processing declares that they are over 14 years of age. Access to and use of the portal by persons under this age is prohibited. If at any time the Data Controller detects that a person under 14 years of age has provided personal data, we will proceed to cancel it.

Cookie processing: A cookie is a small file that is downloaded and stored on the user's computer when they access a website. Cookies allow the website to store and retrieve information about the user's browsing habits. The user has the option of preventing cookies from being generated by selecting the corresponding option in their browser program.

The purpose of this cookie policy is to provide clear and precise information about the cookies used on our website.

We use our own and third-party cookies to improve our services, personalise our website, facilitate our users' navigation, provide a better experience when using the website, identify problems to improve it, take usage measurements and statistics, and show you advertising related to your preferences by analysing your use of the website.

We inform you that we may use cookies on your device provided that you have given your consent, except in cases where cookies are necessary for browsing our website.

What are cookies?

Cookies and other similar technologies such as local shared objects, flash cookies or pixels, are tools used by web servers to store and retrieve information about their visitors, as well as to ensure the proper functioning of the site.

Types of cookies

By the entity that manages them:

• First-party cookies: those that are sent to the user's terminal device from a device or domain managed by the website owner, from which the service requested by the user is provided.
• Third-party cookies: those that are sent to the user's terminal device from a device or domain not managed by the website owner from which the service requested by the user is provided, but by another entity that processes the data obtained through the cookies.

By purpose:

• Technical cookies: allow browsing through the website and using the different options or services available, such as controlling traffic, identifying the session, accessing restricted areas, processing a purchase order, managing payment or sharing content through social networks.
• Preference or personalisation cookies: allow information to be remembered so that the user can access the service with certain features, such as language, the number of results to display or the appearance of the service.
• Analytics or measurement cookies: allow the tracking and analysis of user behaviour on websites, including quantifying the impact of advertisements, in order to make improvements.
• Behavioural advertising cookies: store information about user behaviour obtained through continuous observation of their browsing habits, enabling a specific profile to be developed to display advertising based on it.
• Geolocation cookies: used to determine the user's location when they request a service. This cookie is anonymous and is used to provide appropriate information depending on the country in which the user is located.

By duration:

• Session cookies: collect and store data while the user accesses a website and disappear when the session ends.
• Persistent cookies: the data remains stored on the device and can be accessed and processed for a period defined by the cookie controller.

Cookies used on our website

Strictly necessary cookies

These cookies are necessary for the website to function and cannot be disabled in our systems. They are usually set in response to actions you take to receive services, such as setting your privacy preferences, logging in, or filling in forms.

Functionality cookies

These cookies allow the website to offer enhanced functionality and personalisation. If you do not allow these cookies, some of our services may not function properly.

Targeting cookies

These cookies may be set throughout the website by our advertising partners. They do not directly store personal information, but are based on the unique identification of your browser and device.

Performance cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. All information collected is aggregated and anonymous.

How to disable cookies in browsers?

The user may, at any time, allow, block or delete cookies installed on their device by modifying the configuration settings of their browser:

• Chrome — Settings → Show advanced settings → Privacy → Content settings.
• Explorer — Tools → Internet Options → Privacy → Settings.
• Firefox — Tools → Options → Privacy → History → Custom Settings.
• Safari — Preferences → Security.

Disabling cookies does not prevent you from browsing the website, although the use of some of its services may be limited and your browsing experience may therefore be less satisfactory.

Withdraw consent

The user may withdraw their consent related to the Cookie Policy at any time, and may delete cookies stored on their device through their internet browser settings and configurations, as indicated above, as well as by accessing our configuration panel:

Cookie settings

This Cookie Policy may be modified when required by current legislation or when there is a change in the type of cookies used on the website. We therefore recommend that you review this policy each time you access our website.